Does it identify the exact model from a range name?

Yes. A customer asks for "the Meridian wall-hung" or "a Duofix" and Nuviaa resolves it to the part number in your catalogue, checking the variant when a range has several.

Does it tell apart finishes and ranges of the same model?

Yes. The same mixer in chrome, matt black or brushed brass are separate part numbers at separate prices. If the customer does not specify the finish, Nuviaa asks before adding it to the order.

Can it tell me whether a shower tray can be cut to size?

Nuviaa gives the sizes and the material of the trays you carry, and flags which ones can be cut when that data is loaded. When the manufacturer does not declare it, it hands the question over: cutting a tray that cannot be cut is a write-off.

Does it find spares for older or discontinued models?

Only if the spare is still in your catalogue. Nuviaa searches by part number, by description and by the model of the appliance when that relationship is loaded. When it cannot find it, it says so instead of offering an equivalent that will not fit.

Nuviaa for bathroom and renovation distributors

Nuviaa is the AI agent that serves your customers and knows the brands in the sector (Roca, Ideal Standard, Geberit, Grohe, Hansgrohe, Merlyn) across your whole catalogue. It holds the context of each customer: it applies their pricing, remembers their previous jobs and answers straight away on stock, price, lead times and documents. And when they order the main item, it asks what else the job needs, turns the list they dictate into part numbers with quantities, and shows it for them to confirm before closing the order.

Request a demo

What eats your team's time

The same questions over and over: the price of a WC, whether an enclosure is still in stock, the lead time on a vanity unit or an invoice. That information is already in your ERP. Nuviaa handles it on its own and your team stops working as a search engine.

Built for how your business works

For your team and for your customers: fitters, installers and design studios.

It automates your customers' enquiries

Stock on WCs, trays and enclosures; pricing per customer; the lead time on a vanity unit. What your team answers a hundred times a day, Nuviaa settles on the spot.

For example

Got the Roca Meridian wall-hung?
What is my price on the Sigma 30 plate?
Lead time on the 1200 tray
Where is my vanity unit order?
Is the matt black mixer in stock?
Invoice for last month

Conversational commerce for bathrooms

A customer orders the WC and Nuviaa asks what frame and plate they are fitting. They answer, Nuviaa reads the list back with part numbers and closes the order once they confirm.

It remembers every customer

It knows which ranges each one specifies and what they fitted on the last job. That context is in the conversation, not in a dashboard nobody opens.

On every channel your customer uses

A photo of the old mixer on WhatsApp, a call from site, or the web chat. The same AI on all of them.

A PIM with Roca, Geberit, Grohe and the rest

Sanitaryware, brassware, trays, enclosures and furniture in one place. Finishes, sizes, technical compatibilities and spares.

It loads manufacturer catalogues with AI

Upload the new Roca or Geberit PDF. Nuviaa picks out the new ranges and finishes and maps them to your product tree.

Products and brands Nuviaa knows

Roca / Ideal Standard sanitaryware
Geberit frames and flush plates
Grohe / Hansgrohe brassware
Trays, enclosures and furniture

Common ERPs in the sector

SAPMicrosoft DynamicsSageNetSuite

Example conversation with Nuviaa

Sarah · Fairview Bathrooms

WhatsApp Business

Hi, I need a Roca Meridian wall-hung WC for a job I am handing over on Monday.

Hi Sarah, let me check.

Roca Meridian wall-hung (ref. A346242000): 2 in stock. On your pricing that comes to £155.

A wall-hung needs a frame and a flush plate. Are you fitting the Geberit Duofix or the Roca Duplo? And the plate in chrome or white?

Duofix Sigma with the Sigma 30 plate in chrome. Add 2 isolating valves as well.

Got it: Geberit Duofix Sigma frame, Sigma 30 flush plate in chrome and 2 x 1/2 inch isolating valves. All in stock, £205 on your pricing. Order total: £360.

Shall I confirm it for Monday delivery?

Yes please. Will it be there first thing?

It will. Order #5512 confirmed for delivery to site Monday at 8:00. I will send the delivery note over on WhatsApp.

On this sample order

£155£360

You decide. You see everything.

Visibility
You get access to every conversation and can see how Nuviaa is handling your customers. Filter by customer, date or channel to find the ones you want to review.
Rules
Nuviaa is built to escalate to your team anything out of scope or whenever it detects it should hand off. You set the rules: what it handles, what it escalates and to whom.
Security
Architecture, data processing, permissions and retention are defined for each deployment. Security and GDPR requirements are validated before activation.

Common questions from the sector

Your team decides what to offer with each range, but Nuviaa does not drop in a fixed bundle: it asks what the job needs, the customer answers with their own choices, and Nuviaa reads the list back as part numbers for them to confirm before anything is processed.

Request a Nuviaa demo

Tell us about your project and we'll contact you to prepare the demo.

How the process works

01
You share your contact details
It will only take a minute.
02
We schedule a demo
We walk you through Nuviaa and focus on your use case.
03
You receive a tailored proposal
Adapted to your business, processes and volume.
04
We kick off the rollout
ERP integration, team training and launch.